Is bigstub.com scam or legitimate?

🚨 Verdict

Verdict: Legit — Established ticket resale marketplace with a long history and no malware flags, but mixed customer reviews and typical reseller risks.

📋 Executive Summary

What it is: A ticket resale marketplace listing sports, concert, and theater tickets from professional ticket sellers. The site emphasizes an “Always guaranteed” promise and discloses that prices may be higher or lower than face value.

✅ Good signs:

• 19-year-old domain (since 2006); consistent activity over the years
• TLS certificate present.
• Clear disclosure: “Resale marketplace,” “Professional ticket sellers,” “Always guaranteed,” “Prices may be higher or lower than face value”
• Very large inventory (171k events, 46M tickets) per site content

⚠️ Red flags:

• Mixed third‑party reviews: complaints about late delivery, high fees, refund delays for cancellations, and customer support challenges
• WHOIS privacy (Domains By Proxy), which reduces public company transparency
• Typical reseller risks: tickets may deliver close to the event, and prices/fees may be above face value

🔍 Introduction

In this investigation, we examine whether bigstub.com is legitimate or a scam. This bigstub.com review combines on-site facts with recent user feedback and community discussions to answer: is bigstub.com scam or legitimate?

🧾 What We Found

Website history & changes:

• First seen in 2006 with steady Wayback snapshots through 2025 (753 total; notable activity spikes from 2022 onward). This shows long-term, ongoing operation rather than a throwaway site.

Ownership & legal details:

• WHOIS: Registrar GoDaddy.com, LLC; organization masked via Domains By Proxy, LLC (US). Creation date: 2006‑02‑17; updated: 2022‑09‑03; expires: 2026‑02‑17. Status: success.
• TLS: Certificate subject CN “bigstub.com”; issuer CN “GeoTrust Global TLS RSA4096 SHA256 2022 CA1.”

What others say:

• Trustpilot: Mixed, with both positive experiences (tickets worked) and complaints (late delivery, fees, difficulty getting refunds for cancellations). See BigStub reviews on Trustpilot.
• Sitejabber: Numerous critical reviews over fees, delivery timing, and refund disputes; some users report successful orders. See BigStub reviews on Sitejabber.
• Reddit: Multiple discussions ask if BigStub is legit; replies commonly note it’s a reseller/marketplace, advise caution, and recommend using a credit card. See Reddit search: “bigstub”.
• BBB: For business background and complaints, see the BBB search results for “BigStub”.
• Note on conflicts: While external reviews include many complaints typical of ticket resellers (delivery close to event time, fees, refunds), the on-site facts show a long-running marketplace with a stated guarantee. We prioritize the on-site technical data for security (not malicious), but acknowledge the service risks from user feedback.

Note: This section includes recent web search results for user reviews, complaints, and community discussions.

🤔 Should You Trust It?

Is bigstub.com a scam?

• Based on the technical checks (age, SSL, clean from malware lists) and long history, it’s not a scam site.
• It is a legitimate ticket resale marketplace. However, buyer experiences vary. Complaints focus on late ticket delivery (often right before the event), high markups and fees, and refund disputes when events are canceled or changed. These are common risks with secondary ticket markets.

🎯 Final Verdict

Verdict: Legit

Advice:

• Compare prices with the event’s primary seller first.
• Read BigStub’s guarantee and delivery window before paying.
• Use a credit card only (avoid debit, Zelle, or bank transfers).
• Keep all emails and screenshots of your order and listing details.
• Verify transfer method (mobile app transfer vs. PDF) and when tickets will be delivered.
• If tickets don’t arrive on time or are invalid, contact support immediately and, if needed, open a credit card dispute.

📚 References & Sources

• BigStub homepage: bigstub.com
• BigStub Help / FAQ: bigstub.com/Help
• BigStub About: bigstub.com/About-Us
• WHOIS registrar (GoDaddy) and privacy (Domains By Proxy) per on-site technical data
• Wayback history overview: Web Archive: bigstub.com snapshots