Is farfetch.com scam or legitimate?

🚨 Verdict

Verdict: Legit — Long-running, well-known luxury marketplace with strong technical signals and extensive history; however, expect mixed customer experiences typical of third‑party marketplaces.

📋 Executive Summary

What it is: FARFETCH is a global online marketplace for luxury fashion connecting customers with brands and independent boutiques. The site sells womenswear, menswear, and kidswear, including new and pre‑owned items, with promotions and localized storefronts (e.g., Poland).

✅ Good signs:

22‑year‑old domain, valid TLS certificate from DigiCert, and no blacklist hits in malicious domain checks
Massive, continuous web history since 2002, showing long-term, active operation
Professional ecommerce content: clear categories, brands, sales, and newsletter sign‑ups

⚠️ Red flags:

Marketplace model: fulfillment by third‑party boutiques can lead to inconsistent shipping, returns, and customer service
Mixed recent user reviews describing delays, cancellations, and refund issues
Corporate turbulence reported in late 2023–2024 (rescue/acquisition), which some users say affected service levels

🔍 Introduction

If you’re wondering “is farfetch.com legitimate or scam,” here’s a clear, up‑to‑date look at the facts, plus what real customers are saying right now.

🧾 What We Found

About the website:

The site presents itself as “The Global Destination for Modern Luxury,” with departments for Womenswear, Menswear, and Kidswear, plus brands, new-in items, pre‑owned, and sales. It promotes sign‑ups for email/SMS deals, referencing a Privacy Policy and opt‑out (“Unsubscribe anytime”).

Website history:

First seen in 2002 with 57,623 Wayback snapshots total; very active from 2013 onward, peaking with thousands of snapshots annually through 2025. This suggests sustained, long-term operation with no sign of a throwaway or pop‑up site.
Technical checks (authoritative data):
- Domain age: 22 years (created 2003‑05‑29; registrar: Lexsynergy Limited; expiration: 2027‑05‑29)
- TLS: Valid certificate for www.farfetch.com issued by DigiCert Global G3 TLS ECC SHA384 2020 CA1
- Malicious domains check: not flagged on the lists checked (0 matches; 3 blacklists queried)

What others say:

Reviews are mixed but lean toward “legit marketplace with uneven boutique experiences.”
- Trustpilot shows a large volume of recent reviews with a mixed overall rating; praise for selection and quick shipping, and complaints about returns/refunds or boutique cancellations: Trustpilot — FARFETCH reviews
- Sitejabber also shows mixed experiences, including service and authenticity discussions typical for multi‑seller platforms: Sitejabber — FARFETCH reviews
- Reddit discussions commonly say Farfetch is legitimate but warn about boutique variability, customs/duties, and occasional refund delays. See community threads: Reddit search: Farfetch and Reddit r/scams search: Farfetch
Corporate context (late 2023–2024): News outlets reported a rescue/acquisition of Farfetch by Coupang, which some users say coincided with service disruptions for a time:
- Reuters — E-commerce giant Coupang to buy online luxury firm Farfetch
- Vogue Business — Why Farfetch was acquired by the ‘Amazon of Asia’

🤔 Should You Trust It?

Is farfetch.com a scam? No. Technical checks are clean (no blacklists, strong TLS, 22‑year domain), and the site has a long, well‑documented history. It’s a genuine luxury marketplace. However, experiences can vary because many items are fulfilled by third‑party boutiques. That’s where issues like slow shipping, cancellations, and refund delays can happen.

🎯 Final Verdict

Verdict: Legit

Advice:

Pay safely: use a credit card or PayPal, not bank transfers, gift cards, or crypto.
Check the seller: look at the specific boutique/brand info on the product page when available.
Read policies: understand return windows, who you return to, and whether duties/taxes are refundable.
Keep proof: save order pages, emails, tracking, and unboxing photos/videos for any claims.
Be mindful of timing: luxury returns and cross‑border shipments can take longer; follow up politely but persistently.
If something goes wrong: contact FARFETCH support via your account; if unresolved, open a chargeback with your card.
For big purchases: consider buying from boutiques with many positive reviews, and avoid time‑sensitive gifts unless shipping timelines are clear.