Is feverup.com scam or legitimate?

🚨 Verdict

Verdict: Legit — Long-running events/ticketing platform with clear company info and no malware flags; some complaints about refunds, fees, and event changes.

📋 Executive Summary

What it is: A global events discovery and ticketing platform run by Fever Labs Inc. It lists and sells tickets for curated experiences (e.g., Candlelight concerts, immersive shows) across many cities via the website and mobile apps.

✅ Good signs:

• 14+ years online; thousands of historical snapshots showing steady activity
• Clear legal entity (Fever Labs Inc., Delaware; NYC office) and updated privacy policy (effective Mar 3, 2025)
• Valid HTTPS/TLS, reputable registrar, and not on malicious domain lists
• Large international footprint and 24/7 support claim in 11 languages
• Broad third-party visibility (app stores, major media/funding coverage)

⚠️ Red flags:

• User complaints about cash refunds (voucher-only or slow responses), postponed/canceled events, seat quality, and service fees
• BBB complaints about customer service and refunds
• Experiences can be run by different organizers, so quality varies by city/venue and event partner

🔍 Introduction

In this investigation, we examine whether feverup.com is legitimate or a scam. This feverup.com review uses the site’s own technical and legal details and adds recent community feedback to help you decide.

🧾 What We Found

About the website:

• The homepage promotes discovering and booking events in many cities, with categories like Candlelight Concerts, Music Festivals, Immersive Experiences, “Van Gogh Experience,” Tourism & Attractions, and more. It claims:
  • “Unforgettable experiences” curated for users
  • “24/7 Support” in 11 languages
  • “4.8 out of 5 on the App Store”
  • “More than 150,000 experiences” in “over 200 major cities” across “over 30 countries”
  • App promotions and “Fever Club” benefits Source: Discover the best Events in your City and Book Tickets | Fever (also localized pages such as French, German, Italian).

Website history & changes:

• First seen: 2010-06-11; last seen: 2025-10-07
• Total snapshots: 3,113, with heavy activity from 2020–2025
• This long, continuous presence suggests a well-established service, not a pop-up scam. (Wayback summary provided)

Ownership & legal details:

• Company: Fever Labs Inc., a Delaware corporation (TIN 99-0368536), office at 50 Greene St 3 Fl, New York, NY 10013, USA
• Platform includes this website and mobile apps; also operates secretmedianetwork.com per privacy notice
• Privacy Notice last updated: March 3, 2025; identifies Spanish Data Protection Authority (AEPD) as lead EU supervisory authority
  Sources: Fever Terms of Use, Global Privacy Notice (Effective Mar 3, 2025)
• Domain age: 14 years; Registrar: Amazon Registrar, Inc.; WHOIS org: Identity Protection Service (GB)
• TLS: Certificate for feverup.com, issued by Amazon RSA 2048 M03
• Malicious domain lists: Not flagged

What others say:

• Trustpilot: Many recent reviews describe successful bookings and enjoyable events; common complaints mention refund delays, voucher-only refunds for changes/cancellations, and added fees. See: Trustpilot – Feverup reviews
• Reddit: Multiple threads ask if Candlelight concerts and Fever events are legit. Most replies say they’re legitimate but note variable experience quality (sound/seating), and some mention refund hassle for postponed shows. See searches/discussions:
  • Reddit search: “feverup scam”
  • Reddit search: “Candlelight concerts Fever legit”
• BBB: The company has a profile with customer complaints, mostly about refunds, cancellations, and customer service responsiveness. See: BBB profile – Fever Labs Inc.
• App stores: Strong presence with many user ratings and downloads:
  • App Store – Fever: Local Events & Tickets
  • Google Play – Fever: Local Events & Tickets
• Media/funding: Fever has been covered widely and raised significant funding to expand experiences globally. Example: TechCrunch – Fever raises $227M to expand its live-entertainment experiences

🤔 Should You Trust It?

Is feverup.com a scam?
Based on the site’s long history, clear company details, valid security, and no malware flags, feverup.com appears legitimate. However, user feedback is mixed in some cities/events, especially about:

• Refunds for canceled or rescheduled events (sometimes vouchers vs. cash)
• Customer service response times
• Service fees and final pricing
• Seating, sound, or venue changes for certain shows

If you buy, read the refund policy carefully, confirm event details, and pay with a method that gives you protection.

🎯 Final Verdict

Verdict: Legit

Advice:

• Pay with a credit card or a protected payment method.
• Read the event’s refund/cancellation policy before checkout. Ask if refunds are cash or vouchers when the organizer cancels.
• Check reviews for the specific event and venue in your city (not just the platform).
• Watch the final price at checkout; service fees can add up.
• Keep tickets and receipts in your email/app. Screenshot the QR code as a backup.
• If plans change or an event is postponed, contact support promptly and keep all messages in writing.
• Beware of fake “Fever” lookalike sites. Only use feverup.com or the official apps.

📚 References & Sources

• Website: Fever – Discover the best Events in your City and Book Tickets
• Localized pages: Fever France | Fever Germany | Fever Italy
• Legal: Fever Terms of Use | Global Privacy Notice (Effective Mar 3, 2025)