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Is vrbo.com scam or legitimate?

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Website Screenshot

Final Verdict

Legit

🚨 Verdict

Verdict: Legit — Long-running vacation-rental marketplace owned by a major travel group, with clean security checks. However, like any open marketplace, some listings and hosts can be problematic, so use common-sense safety steps.

📋 Executive Summary

What it is: Vrbo is a vacation-rental marketplace where travelers book entire homes (houses, condos, cabins) and owners/hosts list properties. It’s part of Expedia Group and integrates with the One Key rewards program.

✅ Good signs:

  • Very old, well-established domain (created in 1996) with a trusted registrar (MarkMonitor) and valid TLS certificate from DigiCert.
  • Not found on malicious domain blacklists in the provided checks.
  • Clear on-site branding and legal info: “© 2025 Vrbo, an Expedia Group company,” with trademarks owned by HomeAway.com, Inc.
  • Detailed Help Center, membership rewards (One Key), and standard marketplace features for both guests and hosts.

⚠️ Red flags:

  • Marketplace risks: reports of fake listings, off-platform payment requests, and dispute/refund frustrations from some users.
  • Mixed third-party reviews: many complaints about customer service, cancellations, and refund handling on review sites and forums.
  • The Vrbo was formerly known as HomeAway, so name history may confuse some users; scammers sometimes exploit brand confusion with lookalike/phishing sites—always double-check the URL.

🔍 Introduction

Wondering is vrbo.com legitimate or scam? Here’s a clear, up-to-date look at the site, its history, what users report, and how to stay safe when booking.

🧾 What We Found

About the website:

  • Vrbo focuses on entire-place vacation rentals with search by destination, dates, and traveler count. It promotes “Book with Confidence,” trust & safety resources, and a Help Center.
  • It offers One Key rewards (shared with Expedia and Hotels.com), where signed-in members can access member prices and earn/use OneKeyCash on eligible bookings. Hosting tools include listing support, guest screening settings, and damage protection options.
  • Key on-site pages:

Website history:

  • Domain age: 29 years. WHOIS shows registrar MarkMonitor, Inc.; organization HomeAway.com, Inc.; country US; created 1996-07-30; updated 2025-07-04; expires 2026-08-05.
  • TLS: Certificate issued to vrbo.com by DigiCert TLS RSA SHA256 2020 CA1.
  • Malicious-domain checks: vrbo.com is not flagged;
  • Wayback activity: First seen in 1996 and active through 2025 with extensive snapshots (over 31k), showing long-term, continuous operation and growth.

Legal stuff:

  • On-site footer: “© 2025 Vrbo, an Expedia Group company. Vrbo and the Vrbo logo are trademarks or registered trademarks of HomeAway.com, Inc.”
  • WHOIS aligns with HomeAway.com, Inc. (the historical corporate entity behind Vrbo). This is normal branding history and not a mismatch.

What others say:

  • Review platforms show mixed-to-negative user reviews focused mainly on customer support, refunds, cancellations, and listing accuracy disputes:
  • Community discussions:
    • Reddit search shows recurring reports of fake listings, phishing attempts, and refund issues—useful for spotting common pitfalls: Reddit search: “vrbo scam”.

🤔 Should You Trust It?

Is vrbo.com a scam? No. Vrbo itself is a legitimate, long-running marketplace under Expedia Group, and it passes the provided security checks. That said, some travelers and hosts report bad experiences (fake listings, pressure to pay off-platform, refunds/cancellations). These are typical marketplace risks. You can reduce them by using in-platform messaging and payments, checking reviews, and avoiding wire/bank transfers.

🎯 Final Verdict

Verdict: Legit

Simple advice:

  • Always book and pay inside Vrbo. Never wire money, use gift cards, or pay a host directly.
  • Double-check the URL before you sign in: only use vrbo.com. Watch for lookalike sites or links sent by strangers.
  • Read the full listing, house rules, fees, and cancellation policy. Check photos and past guest reviews.
  • Message the host in the Vrbo app/site and keep all communication there.
  • Be wary of “too good to be true” prices or urgent pressure to decide fast.
  • Use a credit card for extra chargeback protection.
  • Save receipts, messages, and the listing page as screenshots in case you need to dispute.
  • If something feels off, report the listing via the site’s Help Center: Vrbo Help Center.

📚 References & Sources

Verified by humanThis report has been manually reviewed and verified by our security experts

Last updated: 2025-09-05 20:27

Disclaimer: This analysis is based on publicly available information for educational purposes only. This report is not intended to harm any individual or entity's reputation. Contact admin@scamraven.com for corrections.